Fred Beans Ford of Doylestown

Fred Beans Ford debuts Customer Care Center

Fred Beans Ford Lincoln Mercury recently established the Fred Beans Customer Care Center, staffed by fully trained appointment coordinators and answer gurus to ensure that each customer receives quality service, timely reminders and convenient appointments. It's our way of maintaining the high level of customer service set by Fred Beans when he purchased his first Ford dealership in Doylestown in 1975.

We can answer your questions and address your concerns on virtually every aspect of your vehicle's care. Because we're linked with all other Fred Beans services, we can also coordinate arrangements for you with multiple locations, such as our Detail & Accessories Center, Collision Center and Autorent. We'll also help you get the most from your AutoRewards membership.

You can contact us at the CCC in three ways: through the website: http://fbford.fredbeans.com/service/appointment-form.htm, via email: number1@fredbeans.com or by phone: 1-800-306-3751. The best times to reach our appointment coordinators and answer gurus are 9 till 7 Monday through Thursday and 9 till 5 on Friday and Saturday.

Our CCC Courtesy Phone and Email Reminders and Notifications cover a lot:

• All factory-recommended service
• Your free first lube, oil and filter service
• State inspections
• Minor and major service
• 24-hour advance phone confirmation of appointments for any Fred Beans service
• Special-order parts delivery
• Factory-sponsored recalls
• Missed appointments
• Special programs, announcements, incentives and automotive news-to-use

Our Service department is staffed with the most qualified technicians ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.

• Blue Oval Certified
• Award Winning Service Team
• 33 Professional ASE & Factory Trained Technicians
• Affordable Same Day Services Available
• Appointments on line 24 hours - 7 days a week
• Free Local Shuttle Service
• State of the Art Facility
• Numerous Customer Care Service Awards
• Large Comfortable Waiting Rooms
• Ford-Blue Oval Certified
• High Volume Fleet Servicing
• We Stock Brand Name Tires like: Goodyear, BF Goodrich, Michelin, UniRoyal at competitive prices.
• No appointment necessary for most maintenance services
• Rent a vehicle from Autorent for only $14.95 a day when your vehicle is in for service.
• We honor competitors coupons.
• 24 hour Towing Services - just call 215.345.8080
• Fred Beans Collision Center Fitted with the Latest in Equipment.
• Provide Free Insurance Estimates - 215.345.8080
• Largest Parts Inventory in the Tri-State Area - DE, PA and NJ
• Meet or beat any competitors price on tires
• Complete Detail and Accessory Center